Onexbat Privacy Policy — your data is completely safe with us

Onexbat collects certain necessary information to provide you with the best experience. We only gather what is genuinely required to operate our services. Details are outlined below:

Onexbat collects your data in several ways. Most of it comes directly from you; the rest is gathered automatically through technology:

• Information You Provide Directly: Registration forms, KYC verification, support chat or email, surveys and feedback forms.
• Automatically collected: Cookies, log files, browser fingerprinting, IP tracking.
• From third parties: Payment providers (Mobile Pay, Nagad, Rocket), identity verification services, fraud prevention software.

You are clearly informed at the point of each data collection why that information is being requested. We believe in full transparency around how data is gathered.

Onexbat uses your data only for specific, legitimate purposes. We never use it beyond what it was collected for:

• Account management: To create, verify, and keep your account secure.
• Service Delivery: To facilitate betting, gaming, lottery, and prize services.
• Payment processing: To securely process deposits and withdrawals.
• Legal Obligations: To comply with KYC and AML (Anti-Money Laundering) regulations.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyse usage patterns and improve the platform.
• Customer Support: To address your questions and resolve any issues.
• Relevant Offers: To inform you of bonuses and promotions relevant to your preferences (based on consent).

Onexbat never sells your personal data. However, it may be shared in certain specific circumstances:

• Payment Providers: With Mobile Pay, Nagad, Rocket, and banks — solely to complete transactions.
• Identity Verification Services: With trusted verification providers for the KYC process.
• Law Enforcement: When required by court order or lawful investigation.
• IT service providers: Cloud hosting, cybersecurity — under strict confidentiality agreements.

The security of your data is onexbat's top priority. We use industry-standard security technology:

• 256-bit SSL/TLS encryption: For all data transfers.
• AES-256 Database Encryption: For stored data.
• Two-Factor Authentication (2FA): For admin access.
• Regular security audits: By independent experts.
• Data Backup: Secure, encrypted off-site backups.
• Access Control: Only authorised personnel can access specific data.

Data Retention Period: Data for active accounts is retained for as long as the account remains open. After closure, personal data is typically kept for 5 years due to legal obligations, then permanently deleted.

Onexbat uses cookies on its website. Cookies are small text files stored in your browser. We use four types of cookies:

• Essential Cookies: For login, security, and core site functionality — these cannot be disabled.
• Performance Cookies: Used to measure site performance — you can turn this off.
• Functional Cookies: To remember your language, preferences and settings — you can turn this off.
• Analytics Cookies: Used to collect site usage statistics — you can turn this off.

When you first visit the site, you will have the option to give consent via the cookie banner. You can also delete or block cookies at any time through your browser settings.

You have full control over your personal data on onexbat. You are entitled to the following rights:

• Right to Know: You can find out what information we hold about you.
• Right of Access: You can request a full copy of your data — it will be provided within 30 days.
• Right to Rectification: You can have incorrect information corrected.
• Right to erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can restrict how your information is used in certain cases.
• Right to Object: You can opt out of marketing communications.
• Right to portability: You can receive your information in a portable, standard format.

Onexbat is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

If we become aware that data has been collected from a minor, it will be deleted immediately and the account will be closed. If a parent or guardian suspects their child is using Onexbat, please notify us right away.

Onexbat uses a number of trusted third-party services to operate the platform. These services may have their own privacy policies:

• Payment gateway: Mobile Pay, Nagad, Rocket — for processing transactions.
• Analytics Services: To measure site performance (anonymized data).
• Fraud Prevention: For detecting suspicious activity.
• Cloud Server: For secure data hosting.

These services may only use your data for specified purposes, and all operate under strict confidentiality agreements. Onexbat is not liable for their independent data practices but exercises maximum care in selecting partners.

Onexbat may update this Privacy Policy from time to time. When changes are made:

• You will be notified at your registered email address at least 7 days before any changes take effect.
• The "Last Updated" date at the top of the page will be revised accordingly.
• A special notice will be posted on the site for any major changes.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. If you do not agree to the changes, you will have the option to close your account.

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact us:

Our support team can assist you in English with any questions. Any privacy-related concerns you raise will be treated with the utmost priority.